Payment:

All Personal Training Services and Packages are non-refundable. Payments are to be made in advance via direct debit, with the exception of Casual Visits, Bootcamps and Intro sessions, these can be paid via cash, EFTPOS or direct debit prior to arrival. Should you suffer a permanent sickness or physical incapacity and need to cease training please provide written advice, any prepaid, unused sessions are non-refundable, but should you wish, these sessions can be transferred to a new member to use the remainder of the sessions (to be used within 2 weeks or these sessions will be forfeited).

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Tardiness:

It is a condition of training that you will arrive on time for each scheduled session as sessions will finish within the allocated time, regardless of late arrival. If children are accompanying you please arrive with time to get them settled before commencing training.

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Termination:

If you intend to terminate training with Force Fitness, 1 weeks’ notice is required. If no notice is provided you will be charged until the end of the 1 week period.

Rescheduling: I understand that life happens and you may need to reschedule a session, I will do my absolute best to accommodate this, although, if I am unable to find an alternative time and you have given less than 12 hours notice prior to the session start time, you will be charged for the full session. All rescheduled sessions must be completed within a 2 week period.

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Cancellations and missed appointments:

If you are unable to attend a scheduled session, please provide a minimum of 12 hours notice. If under 12 hours notice is provided, you will be charged for the full session. If more than 12 hours notice is given I will reschedule your session as a make-up session. This will have to be completed within a 2 week period from the missed session date and time. If not completed, you will forfeit the make-up session.

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Medical Considerations:

Please ensure you keep up to date with any injuries, illnesses or medications and obtain a medical clearance from your medical specialist prior to beginning (or restarting) training if there are any medical concerns (including pregnancy).

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Please note that if you arrive for a session under the influence of alcohol or drugs, you will forfeit the session and the full rate will be charged – no make-up session will be offered.

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Risk:

You accept that participating in exercise has a risk of causing injury, both minor and potentially major. As your coach I will do my absolute best to minimise the risk of injury to participants.

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Attending Children:

Children can be contained within the kids’ corner or to a pram/stroller/bassinet if young enough, there is room in the studio for a pram. Older children are able to utilise the lounge area but must stay off the studio floor to reduce the risk of accidental injury. Children are not to wander the property unsupervised as there is a large dam and also wildlife present (kangaroos, koalas, ducks, potentially snakes and our resident chooks and geese). We don’t want any injured children!

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Illness:

Should you or any attending children fall ill suddenly please do let me know so that we can make arrangements to reschedule your sessions to keep other members and their children safe and healthy. Whilst we do not require Covid Vaccinations or testing I do ask if you have symptoms, please follow the government advice with regards to isolation so that way we can all stay fit and healthy. All equipment will be sanitised between uses and the studio will receive a full clean each night.

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Property Speed Limits:

We have small children, wildlife, pets and neighbors. Please be considerate of this and drive in a manner which will keep everyone safe, on and off the studio grounds.

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What to bring:

Please be sure to bring a towel, drink bottle (water is available in the studio), appropriate clothing, enclosed shoes and a positive attitude! A fridge is available in the studio for the needs of any accompanying children (drink/food storage), but I do ask we limit food consumption while in the studio. Bathroom facilities are available in the studio (including incidentals - feminine hygiene products, deodorant, hair ties etc. please help yourself and use what you need).